Terms & Conditions
Last updated: 18/02/2026
Time 4 Holiday (“we”, “us”, “our”) is an Australian-based travel service provider specialising in customised holiday planning, tour coordination, and booking services for travel experiences in Sri Lanka and related destinations.
We act as a travel planner and booking facilitator, arranging services provided by independent third-party suppliers such as accommodation providers, transport operators, tour guides, and activity providers.
By doing the following actions, you confirm that you have read, understood, and agreed to these
Terms & Conditions:
Our Terms & Conditions comprise:
These documents together form a binding agreement between you and Time4Holidays.
The roles and scope of services of Time4Holidays include:
We do not own, operate, or control airlines, hotels, transport services, or activity providers unless expressly stated.
Each supplier operates under its own terms and conditions, which also apply to your booking.
A booking is only confirmed when:
Availability, pricing, and services are subject to confirmation by suppliers and may change prior to confirmation.
Payment terms are governed by our Refund & Payment Policy, including:
Failure to make payments by the due date may result in cancellation and loss of the deposit.
All prices are quoted in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to correct:
If a pricing error occurs after booking but before confirmation, you will be notified and given the option to proceed at the correct price or cancel.
Requests for changes to itineraries, dates, or services:
Change fees imposed by suppliers are payable by the customer.
Cancellation terms are governed by our Booking & Cancellation Policy.
Key points:
Suppliers may change or cancel services due to:
Where possible, we will assist in arranging alternatives. We are not liable for supplier decisions beyond recoverable amounts.
Travel insurance is strongly recommended for all travellers, but is not mandatory.
Customers are required to disclose any medical conditions, mobility limitations, or special support needs at the time of booking to ensure appropriate arrangements can be made.
While we aim to support senior-friendly and disability-inclusive travel, we rely on supplier information and cannot guarantee universal accessibility.
Failure to disclose relevant information may result in service refusal without refund.
Travel involves inherent risks, including:
By booking, you acknowledge and accept these risks.
You agree to:
We are not liable for delays, changes, or cancellations caused by events beyond our control, including:
Refunds are subject to supplier recoverability.
To the maximum extent permitted by law:
Nothing in these Terms excludes rights under Australian Consumer Law.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
Where services fail to meet consumer guarantees, customers may be entitled to remedies as prescribed by law.
If you have a complaint:
Disputes not resolved informally may be subject to Australian jurisdiction.
These Terms & Conditions are governed by the laws of Australia.
Any disputes shall be handled in Australian courts.
You agree not to:
All content remains the intellectual property of Time4Holidays.
We may update these Terms & Conditions at any time. Updates will be published on our website and will take effect from the effective date.
Time 4 Holiday
Email: info@time4holiday.com
Phone: 0401178459
Website: time4holidays.com.au
